IntroKeep
Privacy Policy
Updated July 21, 2026
IntroKeep is built to help you remember professional relationships without treating contact data as advertising inventory.
Information you provide
We process the profile, card, contact, meeting-context, reminder, event, and privacy-setting information you choose to add. Imported and scanned contacts remain private to your account unless that person independently claims or joins the service.
How information is used
We use this information only to provide identity sharing, card capture, organization, reminders, export, account security, and the consent-aware connection features you enable. We do not sell contact data or use private contact libraries for advertising.
Sharing and consent
Public card links contain only fields the card owner publishes. Identity-on-save, save notifications, mutual messaging, and analytics are each on by default so an exchange works, and every one can be turned off independently in Privacy.
Storage and security
Product data is stored in Cloudflare D1 and media in Cloudflare R2. Authentication is provided by WorkOS. Access is scoped to the authenticated account, authenticated responses are not cached, and media uploads are validated and stripped of embedded metadata.
Service providers
Some features cannot work without handing part of a request to somebody else, and each provider receives only what its own purpose needs. Cloudflare stores the data above and screens abusive requests. WorkOS verifies who you are. Razorpay takes web payments and receives the billing name, email address and any GSTIN you enter at checkout. Apple and Google process subscriptions bought inside the mobile apps, and Google's messaging service carries notifications to your own devices. Follow-up email is delivered by Resend, which receives the address you approved a message for and that message. WhatsApp messages are delivered by Meta from a business number you connect yourself, which receives the recipient's number and the message. None of them are sent your private contact library.
Retention
We keep product data while your account is active so your cards, private contact library, provenance, and follow-ups remain available. Account deletion removes product data and schedules associated media and authentication records for idempotent cleanup.
Your controls
You can correct, export, or delete your information from the Privacy screen. Account deletion removes product data and schedules associated media and authentication cleanup. Failed queued changes remain visible and retryable.
Support
For privacy questions or requests, use the IntroKeep support page.